Why HM Remodeling?
We Take Great Pride in Our Customer Service
HM Remodeling makes sure that you are treated like a valued customer, and never subject to the mistakes our competitors make. How we ensure this is rather simple. All it takes are simple courtesies, such as:
- Never making you talk to a machine: We understand how frustrating it is to communicate with a voicemail operating system. When you call us, you will speak to one of our staff members who will answer any and all questions you may have about your renovation.
- Never forcing you to wait hours for our arrival: We know it to be unfair to give you a wide window of time, forcing you to wait 5 hours for us. We give you a specific time of arrival, and monitor all our vehicles to make sure they keep that specific schedule.
You Can Have Your Peace of Mind
With large, expensive projects like home remodeling, it is easy to understand a feeling of apprehension or uncertainty. Our process eliminates that uncertainty and ensures your 100% satisfaction.
- We are smart and getting smarter all the time: HM Remodeling has deployed an integrated system that measures our results and allows us to constantly improve our service delivery performance. Since deploying this system, our home remodeling business has expanded seven times over.
- We have Net Promoter Scores in the 80th Percentile: These scores indicate that our services yield more customer loyalty than many household names, including Costco, Amazon, and Apple. This is a result of our top notch customer service, quality assurance, and 100% customer satisfaction guarantee.
We can guarantee that you will be 100% happy with your home renovations. Whether you are interested in a kitchen makeover or adding a second story to your home, call for incredible, industry-leading results.